Privacy Policy

Our Commitment to Privacy.

Josh and Lindsey Wise doing business as WiseMindBody (“we,” “us” or “our”) respects your privacy. We collect user information in an effort to improve your experience and to communicate with you about our products and services. This Privacy Policy does not apply to the practices of companies that we do not own or control, or to people whom we do not employ or manage. We do not sell or rent your personal information to third parties. As described in this Privacy Policy, we do, however, share your information with our Affiliate partners, with whom we have collaborated to provide a particular service. We reserve the right to add, remove or change our marketing partners from time to time. You may, however, choose not to allow us to share your information other marketing partners. To do so, please click here: unsubscribe.

This Privacy Policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our Privacy Policy also describes the choices you can make about how we collect and use your information. If you have any questions about our Privacy Policy, you can always contact us at hello@wisemindbody.com.

If our Privacy Policy information practices change in the future, we will post an updated Privacy Policy on our website. You can tell if the Privacy Policy has changed by checking the revision date that appears at the end of this Privacy Policy. You may exercise your choices about how we collect and use your information at any time.

What kind of information does WiseMindBody collect?

We collect information, such as name, e-mail and postal addresses, phone number(s), birth date or age, gender, occupation, industry and personal interests from you when you visit our website, save your information with us online, visit the website of our marketing partners or participate in a contest, promotion or survey. We maintain a record of your interests and the services and features you use, and may also acquire information about you from our marketing partners, from unrelated third parties, and from our affiliates.

How does WiseMindBody use my information?

We will use your e-mail and postal address to send you information about Josh Wise and Lindsey Wise and WiseMindBody events and products, and our affiliates’ products, services, contests, and promotions and to help us learn more about your user preferences. If you participate in a contest or promotion (online or over the phone), we may use your personal information to send you e-mails, postal mail, or telephone (including text messages) regarding our services, contests and promotions. From time to time, we may use this information to contact you via e-mail, postal mail, or telephone to learn more about your user preferences. You always have the choice to unsubscribe and not to receive marketing information or calls.

In addition, we may use information about you and your interests from us and our affiliates to help us improve our site design and your online experiences. We may contact you, subject to the choices you have made, via e-mail, postal mail, or telephone, to conduct market research and learn more about how we can improve our service offerings.

To serve you better, we may combine information you give us and information about your interests with information from third parties, including demographic information and information that is publicly available. We may also combine this information with information from our affiliates. We use that combined information to enhance and personalize your experience with us, and to communicate with you in accordance with this Privacy Policy.

Does WiseMindBody share my information with third parties?

If you visit the website of one of our affiliates, we may share information about you with that affiliate, so that it can communicate with you by e-mail or postal mail about its products and services, contests and promotions that may be of interest to you. Each of our affiliates has a privacy policy that is consistent with our own.

We also contract with service providers to maintain and manage our customer information, to fulfill sales and to communicate with our customers. We do not authorize any of these service providers to make any other use of your information.

In addition, when we collaborate with marketing partners to offer or provide products, services, contests or promotions, we may compare our customer list with theirs to identify our common customers or users. Both WiseMindBody and our marketing partners may use that information to fulfill our respective obligations to you and for future promotional activities. Our marketing partners have their own privacy policies and your use of their websites is governed by their privacy policies.

When we offer products, services, contests and promotions, with or without a marketing partner, you may be required to provide certain personal information in order to participate. In these cases, we will give you the choice not to receive e-mail messages or other communications from us regarding our services, contests, and promotions. In this case, however, Wise Mind Body may still need to contact you, for example, to notify winners and to fulfill promotional obligations.

If some or all of our business is sold, WiseMindBody will disclose your personal information to a purchaser that agrees to abide by the terms and conditions of our Privacy Policy.

WiseMindBody reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of WiseMindBody, its affiliates, and others.

How do I access my information? How do I change or delete my information?

You can review, change or delete certain personal information related to your use of our online sites (e.g., name and contact information). To access your information online, simply click “Account” at the bottom of any page, sign in when prompted to do so, and you’ll be able to edit your personal information. You can also email us at hello@wisemindbody.com. Please be sure to include your full name and the e-mail address you used when you registered with us. Please note that any requests to update your personal information may take up to ten days for your e-mail request and 6-8 weeks to process your postal mail request.

How do I exercise my choices about receiving promotional communications?

We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us or our affiliated partners, or if you do not want us to use your information to enhance your experience, please let us know by sending us an e-mail at hello@wisemindbody.com. Please be sure to include your full name and the e-mail address you used when you registered with us. If you ask us to remove your name and address from our promotional lists, we will maintain your name in a “do not contact” file to ensure that we can honor your request. It may take up to 10 days to process your e-mail request, and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from us.

How does WiseMindBody protect kids’ privacy?

WiseMindBody is concerned about the safety of children when they use the Internet and will never knowingly request personally identifiable information from anyone under the age of 13.

What are cookies? How does WiseMindBody use cookies on its site?

A cookie is a small data file that websites often store on your computer’s hard drive when you visit their sites. A cookie may contain information, such as a unique user ID that websites use to track the pages of the sites you’ve visited. We use cookies in order to recognize you as a registered user and to improve your experience. We also use cookies to identify whether you visited one of our affiliates’ websites immediately prior to visiting our website.

You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to recognize you as a registered user, which allows you to access your account information.

Is my information secure?

We sell products and services on our website and accept credit card or financial information from you. We use Secure Sockets Layer (SSL) technology or another encryption technology to protect your online order information as it is transmitted over the Internet and we will update our Privacy Policy.

What about links to other websites and services?

The WiseMindBody website may contain links to other sites, including to our marketing partners. WiseMindBody does not control the privacy policies or practices of these websites. You should review those policies before providing any personal information. WiseMindBody is not responsible for the content or practices of any linked websites, and we provide these links solely for the convenience and information of our visitors.

Updated: December 9, 2015